Business Solution Analyst for BPM


Become a part of the Business Process Management (alias BPM) Competence Center and contribute to process automation and optimization! We work with world-wide market leaders in BPM software – Pega and Appian. You will take part from process analysis to defining testing criteria and providing system support. Don’t worry, at the beginning we will teach you everything you need to know. Basic technical knowledge is advantage, but the most important thing is desire to learn new things to become an analyst.

Your responsibilities
  • search for improvements and causes of issues with aim to solve them
  • communicate directly with clients on daily basis and collaborate with different departments across whole bank
  • challenge the processes that are under investigation as there might be easier ways to make a process more efficient (stop, change, automate)
  • challenge the business case and estimates
  • present a summary of the findings to the client and walk them through the to-be design of the automated process
  • understand the risks, assumptions, and dependencies associated with the process
  • work closely with the development team to ensure requirements are accurately mapped and suitable for development be involved in all process automation activities from requirement gathering to development and testing through implementation and continuous improvement
  • build, review, and own test plans and test cases, facilitate the gathering of test data
  • test application to make sure everything works as expected
  • manage and support developed processes
We expect

  • ability to adapt quickly to new processes and standards, with a strong commitment to providing exceptional customer service
  • excellent writing and communication skills in English
  • ability to translate business requirements into technical specifications, create high-quality analysis and requirements documentation
  • active approach when looking for new avenues, especially in non-standard cases
  • analytic thinking, which will help you prioritize better
  • Advantages:
  • strong working experience in IT in the role of Business Analyst or designing business processes
  • experience with working across multiple teams and functions to ensure alignment
  • experience with working on projects using automation and robotic software
  • experienced with spectrum of offerings from basic automation to machine learning and cognitive RPA capabilities across client projects
  • awareness of Devops, Agile, Scaled Agile Framework
we offer

  • international environment in a prestigious brand
  • 25 days of vacation time / 3 My days
  • meal vouchers card, Cafeteria system, Multisport card
  • contribution to pension scheme and life insurance
  • offer of beneficial bank products in KBC Group (ČSOB, Era, Poštovní spořitelna)
  • soft skills and hard skills trainings in company premises based on your development needs and your role
  • possibility of language education (English and Czech for foreigners)
  • unique company culture and environment (Relax rooms, Game room with XBOX, table tennis and table football, Children zone, Ice cream and fruits day and others)
  • flexible working hours and possibility to use Home Office
  • and much more …

Martina Beníčková